Process, Payment and Shipping

Have questions about updating your shipping address, or payment details for your next refill?

• What methods of payment do you accept?
• If I start a subscription with topical finasteride can I switch midway to topical dutasteride? What is the process?
• I live outside of the United States and Canada. Can I get a prescription?
• How long will it take to receive my order?
• Can I track my order?
• What should I do if I receive a damaged item or an incomplete order?
• I provided my information. When will I hear back?
• Can you deliver the treatment to a pharmacy near me?
• I’ll be out of town when I’m due for my next refill. Can I get an early refill?
• How does the subscription payment work?
• How can I find out the status of my order?
• Do you charge my card during the consultation?
• How can I contact the pharmacy if I have any questions?
• How do I update my shipping address?